How to Send Your Wedding Video to REDO (And What Happens Next)
You fill out the contact form, we follow up and send you a Google Drive link, you upload your footage, we review it and give you an honest assessment and quote — then work begins. Most projects are delivered within two months. There's no obligation until you approve the quote.
You've decided something needs to change. The video isn't what you hoped. You've watched it once, maybe twice, and you haven't gone back to it since. You know REDO can help — but you're not sure exactly what happens when you reach out, or what you're actually committing to.
This page answers that. The process is straightforward, there are no surprises, and there's no obligation until you've seen exactly what we plan to do and what it costs.
The Process, Step by Step
- You reach out. Fill out the contact form on our site. Tell us what you have — what format your footage is in, roughly what's wrong with the existing video, and what you're hoping for. The more context the better, but even a quick summary is enough to get started.
- We follow up and send you an upload link. We'll get back to you with a Google Drive link. Upload everything you have — the original footage files, the existing edited video, any other clips or photos from the day. The more we have to work with, the better. Don't worry about organization; we'll sort through it.
- We review your footage. This is the part most couples find reassuring. We actually watch your footage before quoting you anything. We assess what's there, what's fixable, where the challenges are, and what we'd do differently. This takes us a day or two.
- We give you an honest assessment and a quote. We'll tell you what we saw, what we think is possible, and exactly what the project would cost. If there are limitations — footage that can't be recovered, audio that's genuinely gone — we'll say so upfront. No obligation at this stage.
- You approve and work begins. Once you give the go-ahead, our editors get to work. We rebuild the film from the ground up — re-editing, color grading, audio work, new music. We keep you in the loop throughout.
- You receive your film and review it. We deliver a high-quality digital file. You watch it, tell us what you think, and we refine based on your feedback. We don't consider a project done until you're happy with it.
What to Send Us
The short answer: everything you have. The more footage we can access, the more we have to work with when rebuilding your film.
- Your original footage files — MP4, MOV, AVI, MXF, or any other format. Raw files are better than compressed exports.
- The existing edited video — even if you hate it, it helps us understand what was captured and what was left out.
- Any secondary footage — phone clips, second shooter footage, a friend's camera. Anything from the day.
- Music preferences — not required, but if you have songs in mind, share them. If not, we'll find something that fits.
- Notes on what matters most — moments you want featured, things you want removed, the overall feeling you're going for.
You don't need to edit anything, organize files into folders, or rename anything before uploading. Just put it all in the Drive folder and we'll take it from there.
How Long Does It Take?
From the time your footage is uploaded and the project is approved, most films are delivered within two months. Some projects come back sooner; more complex work — multiple camera sources, extensive audio repair, longer films — may take a little longer.
If you have a specific date in mind — an anniversary, a birthday, a gift with a deadline — tell us when you reach out. We'll let you know if the timeline is feasible and plan accordingly.
What Happens After You Receive Your Film
We build in a revision round. After you watch the delivered film, you can share feedback — moments you want adjusted, pacing changes, anything that doesn't feel right. We take that feedback and refine the film before the final delivery.
We don't consider the project complete until you're satisfied with what you have. That's not a marketing line — it's just how we operate. You're trusting us with something that matters, and we take that seriously.
Frequently Asked Questions
No. Upload everything as-is — no need to rename files, organize folders, or compress anything. We'll sort through it on our end. The only thing that helps is a brief note telling us what you have and what you're hoping to change.
Large files are fine — that's what the Google Drive link is for. If you have a very large amount of footage (multiple hours of raw files), just let us know upfront and we'll make sure the Drive folder has enough space allocated.
None at all. The initial consultation — where we review your footage and give you an assessment — is free. You only commit once you've approved a quote and decided you want to move forward.
We include a revision round in every project. After you review the delivered film, share your feedback and we'll refine it. We want you to end up with something you'll actually watch — that's the whole point.
As a high-quality digital file — typically MP4 — delivered via Google Drive. You can download it, share it, and keep it permanently. It's yours.
Yes. The majority of our projects involve footage originally shot and edited by someone else. What matters is the footage itself, not who captured it.
Ready to Get Started?
Fill out the form and we'll take it from there. No commitment until you've seen exactly what we can do.
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